Based on business functions, the bot services market is segmented into sales & marketing, finance, HR, IT Helpdesk, and supply chain & logistics. The sales & marketing business function is having the largest market size during the forecast period.
Bots can also gather information about customers and which of the products they are most interested in. Thus, the integration of bots with social media platforms has led to increased use of chatbots for marketing purposes.
The most significant advantage may be that a chatbot will provide the consumers with a smart assistant who can communicate with them in a manner like that of a customer support executive.
The most significant advantage may be that a chatbot will provide the consumers with a smart assistant who can communicate with them in a manner like that of a customer support executive.
The global bot services market size is expected to grow from USD 458.4 Million in 2017 to USD 1,783.9 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 31.2%. Increasing user engagement on social media platforms and highly advanced Artificial In
Bot services market categorizes the global market by service as framework and platform, by deployment channel as websites, contact center and customer service and social media, by mode as text and rich media, audio and video, by end-user vertical, and by