The call center AI vendors offer AI-based platforms, software tools, and services that utilize speech-based assistants and facilitate stronger interactions and greater engagement at scale across key industries.

The call center AI vendors offer AI-based platforms, software tools, and services that utilize speech-based assistants and facilitate stronger interactions and greater engagement at scale across key industries.

The major factors driving the growth of the Call Center AI market are the growth in customer engagement through social media platforms and increased data.

Call Center AI Market worth $2,800 million by 2024

Increasing use of AI and ML and adding value to call center AI offerings through integration of gesture recognition capabilities would provide opportunities for vendors in the call center AI market.